Hotel to Station Assistance
Meet in your hotel lobby and navigate to the right gate, platform, train, and reserved car.
Personal station assistance · Tokyo
Getting around Tokyo, made easy.
From your hotel to the train station, JapanMeet helps you get where you need to go with friendly, reliable travel assistance.
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JapanMeetPersonal travel assistance
HotelStationMeet
One journey. One clear plan. A calmer arrival.
Currently serving central Tokyo
Tokyo StationShinagawa StationShinjuku Station
Practical help, right when the route feels complicated.
Choose the handoff that matches your journey. Not sure? Send a custom request and we’ll help define the right meeting point.
Station to Hotel Assistance
Meet at a clear station landmark, find the right exit or elevator, and continue to your hotel.
Station Meet & Connection Assistance
Navigate a large station, locate the onward platform, and understand the transfer procedure.
Public prices are starting prices. Additional assistance is ¥3,000 per 30 minutes only when available and agreed with you. You pay your own transportation fares and the assistant’s fares while they accompany you. Ordinary assistant travel to the meeting point and returning after the service is included when the assignment qualifies for standard coverage. Customer-requested taxis are separate. Coverage eligibility, exceptional distances, special arrangements, and every additional expense are quoted and agreed in advance.
A simple handoff from uncertainty to confidence.
Tell us where and when
Share your route, timing, group size, and anything we should know.
Receive a quote
JapanMeet checks the details manually and replies with availability and a final quote.
Meet your JapanMeet assistant
Your assigned assistant is identified before the service, then meets you at the agreed location.
NGenuine founder portrait reserved
Founded by Naoki
Meet Naoki — Founder of JapanMeet
Drawing on customer service experience and experience assisting international travelers in Japan, I created JapanMeet to make Tokyo’s stations and onward journeys feel clear, comfortable, and reliable. I speak English, Spanish, and Japanese, and I initially provide the assistance personally. As JapanMeet grows, another assigned assistant may help deliver the same personalized service.
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Read Naoki’s storyJapanMeet
Why JapanMeet?
Personal, thoughtfully assigned service
Naoki provides the initial services as founder. If another assistant is assigned in future, you’ll know who before the service.
Local station knowledge
Clear guidance through large Tokyo stations, ticket gates, platforms, exits, and transfers.
English, Spanish & Japanese
Ask questions and receive practical explanations in the language you prefer.
Transparent quotes
You’ll receive the scope and final price before anything is confirmed.
Straightforward pricing
Transparent starting prices
One agreed escorted journey that qualifies for the standard price. Coverage eligibility, exact scope, and every additional expense are confirmed in your quote.
Public prices are starting prices. Additional assistance is ¥3,000 per 30 minutes only when available and agreed with you. You pay your own transportation fares and the assistant’s fares while they accompany you. Ordinary assistant travel to the meeting point and returning after the service is included when the assignment qualifies for standard coverage. Customer-requested taxis are separate. Coverage eligibility, exceptional distances, special arrangements, and every additional expense are quoted and agreed in advance.
FAQ
Good to know before you travel
Clear answers about what JapanMeet is, what is included, and how requests work.
See all questionsIs JapanMeet a taxi or transport service?
No. JapanMeet provides personal accompaniment and practical travel assistance. Any train, taxi, bus, or other third-party fare is separate unless your final quote explicitly says otherwise.
Where is the service available?
The initial service area is Tokyo, prioritizing Tokyo, Shinagawa, and Shinjuku stations. You can ask about another Tokyo location in the request form.
Does submitting the form confirm my booking?
No. The owner manually checks availability, route details, and price. Your booking is confirmed only after you receive and accept a final quote and JapanMeet confirms it directly.
Can you carry my luggage?
Luggage carrying is not promised as part of the service. Tell us how many pieces you have so the route and meeting plan can be assessed realistically.
Need help getting somewhere in Tokyo?
Tell us about the part of your journey that feels uncertain. We’ll reply personally with a clear plan and quote.
Request Your Assistant